RETURN AND EXCHANGE POLICY

EmbroideredpatchesNZ is a customer-centric company that considers itself responsible for customer satisfaction. Therefore you can be reassured while working with us that you can return or exchange the delivered products in case any one - or more than one of the following circumstances occur:

• The delivered product was not what you ordered.
• The product delivered doesn't satisfy your brief/requirement.
• The wrong size was delivered to you.
• The delivered product was defective.

In any case, proof to back up your claim will be required.